Question 1

Can we preorder?

Accepted Answer

Yes, we have a preorder system where you may place an order before the products are released.

Question 2

Can we customise our Fold.?

Accepted Answer

Yes! We provide our customers with a customisation option. Simply contact us with your preferred design, and it will be available in around 10-20 days, including shipping.

Question 3

Where can we find Fold.?

Accepted Answer

Fold. is exclusively available online. The product has not yet been made available to the public. You can purchase Fold. on our website or through our instagram store @fold.wipes

Question 4

How long does the delivery takes?

Accepted Answer

Shipping duration will depend on your location. The delivery will take approximately 7-14 days within Malaysia.

Question 5

Can we refund?

Accepted Answer

Yes, if the product was damaged when it arrived, do not be afraid to request a refund or a replacement. We will send an email on the choice selected.